How We Do Clean Plumbing Excavations

A lot of homeowners are afraid to call a plumber because of the potential damage and mess they could leave behind. Maybe you’ve experienced it yourself—or just heard stories—but we know that some plumbers don’t care about what’s left behind. They have the mentality that they’ve been hired to fix only the plumbing problem at hand; any collateral damage is out of their control. 

At Rx-Plumbing & Drain, we believe there’s a better way. Our team is committed to fixing the problem without creating new ones. Whether we’re repairing a sewer line, replacing pipes, or diagnosing with a camera inspection, our goal is always the same: deliver five-star service with minimal impact to your property.

The 5-Foot Deep Sewer Line Repair

Earlier this month, a homeowner in North Georgia called us about an issue with their sewer line. The backyard line had failed and needed an immediate repair. They have a beautiful property with nicely manicured landscaping, so getting to the sewer line was going to leave a mark. We had to bring in an excavator to dig a hole (a pit, really) that was 5 feet deep and several feet across. That was the only way we could access the broken sewer line for a repair.

For obvious reasons, repairs like this can be a nightmare for property owners. But at Rx, we truly try our best to leave no trace of our work behind. Once we completed the repair, we carefully backfilled the hole and ensured the area was level. We cleaned up the surrounding lawn and landscaped the filled hole to make it look exactly like it did before we arrived. If you don’t believe us, you can take a look for yourself at the video of the project.

Hiring a Clean Plumber Is Important

Let’s face it—plumbing work is often messy by nature. We deal with water, mud, pipes, and sometimes even sewage. But just because the job is messy doesn’t mean your home or yard has to suffer.

Most of the mess that some plumbers leave behind can be avoided by paying extra attention to the work at hand. We believe that cleanliness should be a core value for every tradesman—not an afterthought. That’s why our team will always treat your property the same way we’d treat our own: with respect and care.

Here’s what that looks like practically, the Rx way:

• We lay down plywood or protective boards to avoid damaging grass or pavers.

• We tarp off digging zones and use barriers to contain dirt.

• We install dust containments when performing heavy indoor work.

When you choose RX, you’re not just hiring a plumber—you’re hiring a team of professionals who believe that top-notch service includes leaving no trace.

Our 5 Star Reputation

Homeowners often worry about calling a plumber because they’ve heard horror stories—of damage done during a simple repair, of workers showing up late and leaving early, or of jobs that cost twice as much as quoted. We’ve heard those stories, too. In fact, many of our customers call us after another company made a mess of things.

That’s why we go the extra mile to show our care. We know it builds trust, and that trust is the foundation of our company. When we leave a jobsite as clean as we found it, we’re not just protecting your property—we’re earning your confidence.

The Rx Difference: Plumbing Done Right

We don’t just promise better service. We deliver it—every single time. Here’s what makes Rx-Plumbing the top choice in Sugar Hill, Cumming, Buford, and across North Atlanta:

1. Master Plumbing Expertise

We’re led by a certified Master Plumber with years of experience in underground systems, drain diagnostics, and trenchless repairs. You’re not getting guesswork—you’re getting professional-grade knowledge from start to finish.

2. Specialized in Underground Repairs

Most plumbers shy away from underground work. We specialize in it. From sewer main repairs to water line replacements, we know how to dig, repair, and refill while keeping your landscape intact.

3. Trenchless Tools and Technology

When possible, we use trenchless equipment that allows us to repair or replace lines without full excavation. Pipe bursting, lining, and directional boring are just a few of the advanced methods we use to limit digging.

4. Containment and Clean-Up Are Standard

We don’t treat containment as an “extra.” Every job includes protection for your property—whether it’s tarping, covering vents, placing boards, or pressure washing when we’re done.

5. Transparent Pricing and Communication

You’ll never get blindsided by a bill. We explain everything clearly up front, offer written estimates, and walk you through any additional work that may arise. Our goal is zero surprises and 100% clarity.

6. Respect for Your Time and Space

We can often show up within an hour, and will always make it there when we say we will. We know that many plumbers aren’t punctual; that’s what makes us different.

Frequently Asked Questions (FAQ) on Plumbing Excavation

How long does it take to repair a sewer line?

Most jobs can be completed in just a few hours. More complex digs or multiple line segments can take longer, but we’ll always give you a time estimate before we start.

Will you need to dig up my yard to repair my sewer line?

Only when necessary. We always prioritize trenchless sewer repair methods to avoid as much lawn damage as possible. If a trenchless repair isn’t possible or wise, we will bring in an excavator to get the job done as quickly and cleanly as we can.

Can I avoid excavation when repairing my sewer line?

Trenchless technologies like pipe bursting allow us to fix many underground issues with minimal digging, but we’d still need to dig an access point where we can initially reach the pipe.

Is Rx-Plumbing licensed and insured?

Yes. We are fully licensed, bonded, and insured in the state of Georgia, including certification for natural gas, water filtration, and underground work. Rx-Plumbing is a bona-fide team of local professionals.

Sewer Line Problem Signs

Here are some signs that you may need an underground sewer line repair or replacement:

• Slow drains in multiple rooms

• Bad smells from plumbing fixtures

• Frequent or recurring clogs

• Sewage backing up into your home

• Water pooling in the yard or near cleanouts

• Lush patches of grass over your sewer line

Don’t wait for the problem to get worse if you have any of these signs. Reach out to our team for a professional sewer line camera inspection. We can identify the problem quickly and potentially save you some money in major future repairs.

Cumming’s Trusted Plumbing Experts

At Rx-Plumbing & Drain, we believe that how a job is done is just as important as what gets done. You shouldn’t have to choose between getting a serious plumbing issue fixed and preserving your property. With us, you get both. We don’t make excuses. We just get the job done right and leave your space looking like we were never there.

If you’re dealing with a sewer issue—or just want a plumber you can trust not to trash your yard—call Rx-Plumbing. We’re proud to serve Sugar Hill, Cumming, Buford, and all of North Atlanta with plumbing done right, from underground to indoor.

Reach out today for 5 star service and experience the Rx Difference.